Your Dream Vacation Awaits

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you request travel planning services, contact us, or subscribe to our newsletter. This includes:

• Personal identifiers (name, email, phone number)
• Travel preferences and requirements
• Payment information for booking services
• Communication records and correspondence

2. How We Use Your Information

We use your information to:

• Provide personalized travel planning services
• Communicate about your travel arrangements
• Process payments and bookings
• Send travel updates and promotional materials (with consent)
• Improve our services and customer experience

3. Information Sharing

We may share your information with trusted partners including hotels, airlines, and tour operators to fulfill your travel arrangements. We never sell personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

6. Contact Us

For questions about this Privacy Policy, contact us at [email protected] or +1 (305) 847-2156.

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Terms of Service

Effective Date: January 1, 2024

1. Service Agreement

By engaging Prime Time Vacations for travel planning services, you agree to these terms and conditions. Our services include consultation, itinerary planning, and booking coordination.

2. Payment Terms

Planning fees are due upon service agreement. Travel bookings require deposits as specified by suppliers. Final payments are due according to supplier terms, typically 45-60 days before departure.

3. Cancellation Policy

Cancellation terms vary by supplier and are outlined in your travel documents. Planning fees are generally non-refundable after initial consultation and itinerary delivery.

4. Travel Insurance

We strongly recommend comprehensive travel insurance. Prime Time Vacations is not responsible for losses due to trip cancellation, interruption, or other covered events.

5. Limitation of Liability

Our liability is limited to the fees paid for our planning services. We are not liable for actions of third-party suppliers or circumstances beyond our control.

6. Dispute Resolution

Any disputes will be resolved through binding arbitration in Miami-Dade County, Florida, under Florida state law.

7. Contact Information

For questions regarding these terms, contact us at [email protected] or +1 (305) 847-2156.

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Cookie Policy

Last Updated: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website performance.

2. Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

3. Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies, including analytics and advertising partners.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Updates to This Policy

We may update this Cookie Policy periodically. Please review it regularly for any changes.

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GDPR Compliance Statement

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

2. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate information
• Erase your data (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

3. Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

5. International Transfers

When transferring data outside the EU, we ensure adequate protection through appropriate safeguards.

6. Complaints

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.

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DMCA Policy

Effective Date: January 1, 2024

1. Copyright Compliance

Prime Time Vacations respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

2. Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide:

• Your contact information
• Description of the copyrighted work
• Location of the infringing material
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Physical or electronic signature

3. DMCA Contact

Send DMCA notices to:

DMCA Agent
Prime Time Vacations
2847 Ocean Drive
Miami Beach, FL 33139
Email: [email protected]

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification following DMCA procedures.

5. Repeat Infringer Policy

We may terminate accounts of users who are repeat copyright infringers.